3 min read
Full Coverage Service vs. Preventative Maintenance Service
Imaging equipment service is not a one-size-fits-all proposition, and comes with many questions.
What kind of service...
Placing a service call for imaging equipment should be simple and stress-free. Our team offers a variety of options to serve your needs best. Check them out below or contact us for more information.
Our technicians are located across the United States and are ready to troubleshoot via phone or travel to your location. Our service line is available 24/7 to keep your equipment up and running to minimize downtime and frustration.
We prioritize a fast response time and aim to have an engineer at your facility as soon as possible.
Block Imaging offers a comprehensive full-service solution that covers all the bases when it comes to keeping your equipment running smoothly. Our service includes parts, labor, and travel expenses.
With a network of qualified engineers located across the country, we can minimize travel time and maximize uptime for your equipment.
Block Imaging offers a range of service options, including full service plans that cover parts, labor, and travel expenses, as well as flexible non-contract service for as-needed repairs or upgrades. We also offer preventative maintenance visits to keep your equipment running efficiently and catch any emerging issues before they become major problems.
Need equipment service quickly? Call 877-733-7142 or click and fill out the form below to connect with a service representative ready to discuss your needs.
Parts Coverage: Our service agreements include access to our in-house inventory of over 35,000 fully-tested replacement parts, which are shipped overnight to ensure you are back up and running as quickly as possible.
Labor Coverage: Full-service agreements include all labor hours required to resolve equipment issues.
Travel Coverage: Travel expenses such as gas, lodging, and hours on the road are included in full-service agreements.
Nationwide Coverage: We can service equipment anywhere in the United States, including Alaska and Hawaii.
Qualified Engineers: We have a network of qualified engineers located across the country to minimize travel time and maximize uptime.
Modality Coverage: We service all modalities, including MRI, CT, and others.
Preventative Maintenance: Regular maintenance visits are scheduled to keep your system running efficiently and resolve emerging issues before they cause major problems.
After-Hours Service (Optional Upgrade): This optional upgrade offers access to engineer service after regular business hours and on weekends.
Flexible Service: Our service is available on an as-needed basis, with no contracts or monthly payments required.
Coverage Issues: If your current service company tells you that a certain repair or issue is not covered or will be expensive, we offer an alternative solution.
Deinstallation/Relocation: If you need to deinstall or relocate your equipment, we can provide the necessary service.
Equipment Upgrades: If you are interested in upgrading the electronics of your MRI, we can assist with that as well.
Stay up to date on the latest in the medical imaging world, learn more about imaging equipment and parts. and discover resources to help plan your next project in our learning center.
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